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Product: Crowpanel 4.3 inch advance SKU: DIS01943A
Question:

I'm considering buying a CrowPanel Advance series screen. If I don't buy the add-on Wi-Fi module, will I still get standard Wi-Fi?

Answer:

Yes, you can use standard Wi-Fi if you don't purchase a separate wireless module.

This advanced series uses the ESP32-S3 chip, which already has standard Wi-Fi functionality.

Product: Crowpanel 5 inch advance SKU: DIS02050A
Question:

I'm considering buying a CrowPanel Advance series screen. If I don't buy the add-on Wi-Fi module, will I still get standard Wi-Fi?

Answer:

Yes, you can use standard Wi-Fi if you don't purchase a separate wireless module.

This advanced series uses the ESP32-S3 chip, which already has standard Wi-Fi functionality.

Product: Crowpanel 7 inch advance SKU: DIS02170A
Question:

I'm considering buying a CrowPanel Advance series screen. If I don't buy the add-on Wi-Fi module, will I still get standard Wi-Fi?

Answer:

Yes, you can use standard Wi-Fi if you don't purchase a separate wireless module.

This advanced series uses the ESP32-S3 chip, which already has standard Wi-Fi functionality.

Product: All products SKU: -
Question:

Do product prices include VAT or import taxes?

Answer:

We apologize that due to varying tariffs in different countries, our product prices do not include any taxes. You will need to pay the applicable taxes upon importation.

We hope you understand.

Product: All products SKU: -
Question:

Can I declare an amount lower than the actual transaction value on the customs declaration to reduce my import duties?

Answer:

If you need to underdeclare your value, please indicate this in the order comments when placing your order, or contact our staff (order@elecrow.com) with your order number after placing your order.

Please note that underdeclaring your value carries certain risks, and any resulting import duties will be borne by the customer. Thank you for your understanding.

Product: All products SKU: -
Question:

When will my order be shipped?

Answer:

After your payment is cleared, we can send all orders in stock within 1-3 working days.

And we will notify you by email after the shipment.

If you find that the order has not been shipped or need to receive the order urgently, you can contact us.

Product: All Products SKU: -
Question:

This product is too expensive, is there any discount?

Answer:

Sorry, we don't have any promotions at the moment.

If you are a new user, you will receive a $5 coupon to your account, which you can use at checkout.

If you need to buy in bulk, we can apply for a bulk discount for you. Please contact us at order@elecrow.com

I hope this helps.

Product: All Products SKU: -
Question:

Why are your shipping fee is so expensive?

Answer:

Thank you for your feedback.

In order to better protect the product, the volume of the product will be larger, so the weight will be heavier, resulting in more expensive shipping costs.

Please rest assured that we charge shipping fees based on the actual weight. If you need cheaper shipping, you can choose economic channel transportation. If you purchase a large quantity and can accept sea transportation, please contact us and we will arrange it for you.

Product: ThinkNode M5 SKU: ILM13205D
Question:

When will the ThinkNode M5 be in stock?

Answer:

We are sorry, this product is not in stock yet.

You can click the button to subscribe to arrival notifications, and we will notify you as soon as it is in stock.

Product: Crowpi 2 SKU: SER35002P
Question:

Is Crowpi 2 compatible with Raspberry Pi 5?

Answer:

Yes, our newly upgraded Crowpi 2 is now compatible with Raspberry Pi 5.

You can click this link (https://www.elecrow.com/crowpi2-raspberry-pi-portable-laptop.html) to purchase it directly. Please make sure to select the option that is compatible with Raspberry Pi 5.