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Product: CrowPi 2 SKU: SER35002P
Question:

Mouse and keyboard are unresponsive.  

Answer:

1. Ensure the mouse, keyboard, and USB receiver are intact. Then try re-pairing them by following a tutorials:

Reference text tutorial:

https://forum.elecrow.com/discussion/80/the-keyboard-and-or-mouse-does-not-work#latest



2. If any component is missing, contact support for replacement. 

 

Product: CrowPi SKU: SES14002K
Question:

How to set up the lock screen?  

Answer:

First, disable "Auto Screen Off," then configure the lock screen. For detailed steps, refer to: 

https://forum.elecrow.com/discussion/373/how-to-set-crowpi-lock-screen/p1?new=1.  

Product: CrowPi SKU: SES14002K
Question:

Where can I download the course guidebook?  

Answer:

The download link is available under the "External link" section at the bottom of the product details page: https://www.elecrow.com/crowpi-compact-raspberry-pi-educational-kit.html.  

Product: CrowPi SKU: SES14002K
Question:

Which Raspberry Pi OS is the CrowPi image based on?  

Answer:

It is based on Bullseye OS (32-bit) or Bookworm OS (32-bit/64-bit). You can check the OS version by entering the command cat /etc/os-release or uname -a in the terminal.  

Product: CrowPi SKU: SES14002K
Question:

Where can I download the image?  

Answer:

Download link: https://drive.google.com/drive/u/1/folders/1omz8i4UVU-chItRekNViZEYqbhsLtCnn. You can also find the download link under the "External link" section on the product details page.  

Product: ESP32 Display SKU: DIS08070H;DIS07050H
Question:

Compilation error: demos/lv_demos.h: No such file or directory  

Answer:

You need to copy the lv_examples.h and lv_demos.h files from the examples and demo folders to the lvgl (or lvgl-3)/src directory.  

Product: GrowCube SKU: AAK45440K
Question:

I bought two GrowCubes. I created a 2.4G network specifically for then with the setting enabled for devices to see each other. One of the GrowCubes works fine and is now integrated to my HomeAssistant setup. The other worked once and integrated but after unplugging it and plugging it back in would not connect. I tried resetting the Wi-Fi (pressed unlock button for three seconds, then attempted to do setup via the app), and then when that failed I tried a full factory reset (factory reset button held down for three seconds). In both cases the GrowCube works fine in direct connection mode, and reports a firmware of 4.1, so I can't update it to see if that fixes things. Is there anything I can do it was I showed a defective unit?

Answer:

In order for us to better help you solve the problem, please provide more detailed information, including the purpose of such configuration/networking and the operation processetc. It would be best if you can record a video for us to see in detail.

Product: CrowPi2 SKU: SER35002P
Question:

Power shuts off automatically after about 30 seconds during boot up.

Answer:

It is missing the SDA0 (BCM_GPIO-0) signal from the Raspberry Pi.


Put the system microSD card into a PC and use a text editor to verify the config.txt file under the /boot partition on the microSD card contains the following statement toward the end of the file.


gpio=0=op,dl


Note: Make sure there is no typos gpio=0 <-- This is a zero


If that statement does not exist, add it to the end of the file and save it.

Product: CrowPi2 SKU: SER35002P
Question:

How to update the Crowpi2 OS image?

Answer:

You need to take out the SD card and use a computer for image burning, and it can be roughly divided into 3 steps:

1. Download the image file

CrowPi2  series images:

https://drive.google.com/drive/folders/1t1y2QquIdJA15HHh3UxEnXWlib2j1T6X?usp=sharing

2. Format the SD card

Using SDFormatter software to format the SD card.

You can download this software from the download link at the bottom of this comment.

3. Install the image

Using Win32DiskImager software to install the iamge, which is very easy to operate.

You can download it from the download link at the bottom of this comment, too.

 

After you have burned the image, inserting the memory card into the Raspberry Pi of CrowPi2, and then turn it on.

Download link for SDFormatter and Win32DiskImager:

https://drive.google.com/file/d/1UH4J6dYeL6qB-9oqcBBX1lm17A_q4WZ6/view

Product: CrowPi2 SKU: SER35002P
Question:

Which Raspberry Pi version is recommended by CrowPi2 software?

Answer:

CrowPi2 software is recommended to run on Raspberry Pi 4 2G or higher, preferably 4G or 8GB.